At Dartmouth-Hitchcock, our goal is to provide patient-and family centered care that is coordinated, effective, efficient, compassionate and safe.

Patients and their families are valuable members of the health care team. We greatly appreciate your feedback and we hope you will share information about your experience with us.

Do you have a question or concern?
Speak to your nurse, doctor, or any other staff member if you have questions about the care you or a family member received at Dartmouth-Hitchcock Medical Center, or if you are concerned about safety. You can also speak with a patient relations specialist, staff specially trained to help patients and families with concerns.

Patient Relations Specialists are available to help.
Visit the Patient and Family Relations Office, located on the Main Mall, open Monday- Friday from 8am- 5pm, except holidays. Or you can call and leave a confidential voicemail.

Any concerns you share are opportunities for us to address your questions and improve the way we provide care.

Your letters and emails are always welcome:
Patient and Family Relations
One Medical Center Dr.
Lebanon, NH 03756
(603) 650-4429
Email:patient-relations@blitz.hitchcock.org 

Please give us a chance to respond to your question or concern. If there are any unresolved issues remaining, you may contact The Joint Commission, an independent nonprofit organization that evaluates and accredits DHMC and more than 15,000 health care organizations and programs in the United States:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
(800) 994-6610
Email: Complaint@JointCommission.org