Quality Reports

General Pediatrics Performance Results

Our goal is to help you get an appointment as quickly as possible. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

DHMC 2007-2008 Top 10% Average

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Ease of making appointment: Patients rated the ease of making an appointment with their doctor using a scale of Excellent (100) to Poor (0). 84
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Appointment with the person you requested: Patients rated whether their appointment was with the doctor they requested as Yes (100) or No (0). 92
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Monitoring our care helps us evaluate and improve the way we deliver care. We emphasize areas where experts agree on the best treatment for a certain condition. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

DHMC 2008 Top 10% Average
IMMUNIZATION-AGE 2

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Complete immunization for children age 2: Percent of eligible patients who had all recommended immunizations by age 2: diphtheria, tetanus and pertussis (DTP) (4 doses); polio (3 doses); haemophilus influenzae type B (HIB) (3 doses); hepatitis B (3 doses); measles, mumps, rubella (MMR) (1 dose). 84% - -
Hepatitis B vaccine: Percent of eligible patients receiving complete immunization for hepatitis B by age 2. 91% - 93%
Diphtheria, Tetanus and Pertussis (DTP) vaccine: Percent of eligible patients receiving complete immunization for DTP by age 2. 96% - 86%
Polio vaccine: Percent of eligible patients receiving complete immunization for polio by age 2. 100% - 92%
Haemophilus Influenzae Type B (HIB) vaccine: Percent of eligible patients receiving complete immunization for HIB by age 2. 100% - 94%
Mumps, Measles, Rubella (MMR) vaccine: Percent of eligible patients receiving complete immunization for MMR by age 2. 100% - 92%
Chickenpox vaccine: Percent of eligible patients receiving an immunization for chickenpox by age 2. 96% - 88%

We ask our patients to rate our care as one way to evaluate and improve our services. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

DHMC 2007-2008 Top 10% Average
APPOINTMENT WITH DOCTOR

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Overall rating of visit: Patients rated their overall satisfaction with a visit to their doctor using a scale of Excellent (100) to Poor (0). 82
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Overall rating of the doctor: Patients rated their overall satisfaction with their doctor using a scale of Excellent (100) to Poor (0). 90
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Doctors' thoroughness: Patients rated the thoroughness of their doctor using a scale of Excellent (100) to Poor (0). 89
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Doctors' personal manner: Patients rated the personal manner of their doctor using a scale of Excellent (100) to Poor (0). 91
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Doctors' clinical skills: Patients rated the clinical skills of their doctor using a scale of Excellent (100) to Poor (0). 90
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Listened to you and your concerns: Patients rated how well staff listened to their concerns using a scale of Excellent (100) to Poor (0). 89
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Involved in decisions: Patients rated how well they were involved in their medical decisions using a scale of Excellent (100) to Poor (0). 88
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Wait time in exam room: Patients rated their satisfaction with wait time in the exam room using a scale of Excellent (100) to Poor (0). 70
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Where to go for more information

We are interested in your feedback and questions. Please send email to: QualityReports@hitchcock.org to let us know if this is helpful, or if you need something you can't find here.