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Quality Reports

Breast Cancer Performance Results

GETTING AN APPOINTMENT

Our goal is to help you get an appointment as quickly as possible. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

 DHMC 2008 Top 10% Average

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Ease of making appointment: Patients rated the ease of making an appointment with their doctor using a scale of Excellent (100) to Poor (0). 93
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SAFE AND EFFECTIVE CARE

Monitoring our care helps us evaluate and improve the way we deliver care. We emphasize areas where experts agree on the best treatment for a certain condition. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

 DHMC 2008 Top 10% Average
BREAST SURGERY

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Lumpectomy: Percent of breast cancer patients who have a lumpectomy. 66% - -
Mastectomy: Percent of breast cancer patients who have a mastectomy. 34% - -
Simultaneous breast reconstruction: Percent of patients on whom plastic surgery is performed at the same time as the mastectomy. 42% - -
Patient volume: The number of new breast cancer patients diagnosed and/or treated at DHMC. 400
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SURVIVAL

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Stage 0 (DCIS) - 5 year relative survival: Percent of breast cancer patients with ductal carcinoma in situ (DCIS) living five or more years following their diagnosis in relation to the general population. 100% - 100%
Stage I - 5 year relative survival: Percent of breast cancer patients (Stage I) living five or more years following their diagnosis in relation to the general population. 100% - 100%
Stage II - 5 year relative survival: Percent of breast cancer patients (Stage II) living five or more years following their diagnosis in relation to the general population. 92% - 90%
Stage III - 5 year relative survival: Percent of breast cancer patients (Stage III) living five or more years following their diagnosis in relation to the general population. 71% - 63%
Stage IV - 5 year relative survival: Percent of breast cancer patients (Stage IV) living five or more years following their diagnosis in relation to the general population. 12% - 21%
RESEARCH

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Enrollment in treatment studies: Number of eligible patients who are enrolled in clinical trials. 29
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SHARED DECISION MAKING

We want all of our patients to feel good about the healthcare choices that they make. We encourage our patients to visit the Center for Shared Decision Making. It is a free service for our patients who need help making a healthcare decision. The center offers one-on-one counseling, as well as take-home decision aids in the form of videos, audiotapes, booklets, CD-ROMs, and websites. If you are facing a healthcare decision, we encourage you to visit the Center for Shared Decision Making at DHMC. Call (603) 650-5578 for more information. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

 DHMC 2004-2008 Top 10% Average
DECISION AID VIDEO

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Patients who found the video clear: Percent of patients who reported that the information was clear. 97% - -
Patients who said the information was unbiased: Percent of patients who said the information about treatment options was balanced. 99% - -
Patients who would recommend the video: Percent of patients who reported that they would recommend the video to others in the same situation. 100% - -
MAKING A DECISION ABOUT BREAST CANCER SURGERY

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Patients who know the available choices: Percent of patients who watched the breast cancer treatment decision aid video and reported that they know what choices are available to them. 100% - -
Patients who know the risks of each choice: Percent of patients who watched the breast cancer treatment decision aid video and reported that they know the risks of each choice. 95% - -
Patients who know the benefits of each choice: Percent of patients who watched the breast cancer treatment decision aid video and reported that they know the benefits of each choice. 100% - -
Patients who know which risks and benefits matter most to them.: Percent of patients who watched the breast cancer treatment decision aid video and reported that they know which risks and benefits mattered most to them. 97% - -
Patients who change their treatment choice: Percent of patients who change their treatment choice after watching the video and consulting with their surgeon. 51% - -
WHAT OUR PATIENTS SAY ABOUT US

We ask our patients to rate our care as one way to evaluate and improve our services. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

 DHMC 2008 Top 10% Average
APPOINTMENT WITH DOCTOR

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Overall rating of visit: Patients rated their overall satisfaction with a visit to their doctor using a scale of Excellent (100) to Poor (0). 89
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Overall rating of the doctor: Patients rated their overall satisfaction with their doctor using a scale of Excellent (100) to Poor (0). 92
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Staff sensitivity: Patients rated the sensitivity of all staff to their personal needs during a visit to their doctor using a scale of Excellent (100) to Poor (0). 90
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Doctors' thoroughness: Patients rated the thoroughness of their doctor using a scale of Excellent (100) to Poor (0). 92
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Doctors' clinical skills: Patients rated the clinical skills of their doctor using a scale of Excellent (100) to Poor (0). 93
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Involved in decisions: Patients rated how well they were involved in their medical decisions using a scale of Excellent (100) to Poor (0). 89
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Listened to you and your concerns: Patients rated how well staff listened to their concerns using a scale of Excellent (100) to Poor (0). 90
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Answered questions in a way you could understand: Patients rated how well staff answered their questions in a way that was easy to understand using a scale of Excellent (100) to Poor (0). 92
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Where to go for more information

We are interested in your feedback and questions. Please send email to: QualityReports@hitchcock.org to let us know if this is helpful, or if you need something you can't find here.